1Information we collect
- Account details: name, email address, mobile number and password (stored securely, never in plain text)
- Order details: items purchased, delivery addresses, order history
- Payment status: we receive confirmation from our payment gateway, but never store your full card, UPI PIN or net-banking details
- Support messages you send us
- Technical data: device, browser, pages visited and cookies, to keep the site working and improve it
2How we use it
- To process, deliver and support your orders
- To manage your account, wishlist and returns
- To send order updates and, if you opt in, offers and newsletters
- To prevent fraud and keep the site secure
- To understand how the site is used and make it better
5How we protect your data
We use industry-standard safeguards, including encrypted connections (SSL) and secure password storage. No online system is perfectly secure, but we work hard to protect your information.
6How long we keep it
We keep your information for as long as your account is active and as needed to meet legal, tax and accounting requirements.
7Your choices & rights
You can view and update your details any time under My Account. You can also:
- Unsubscribe from marketing emails using the link in any email
- Ask us to delete your account and personal data (subject to legal record-keeping)
- Ask what information we hold about you
To make a request, contact us using the details below.
8Children
Our site isn't intended for children under 13, and we don't knowingly collect their information.
9Changes to this policy
We may update this policy from time to time. We'll post the latest version here with a new “Last updated” date.
Still have a question?
Our team is happy to help. Write to us and we'll get back within one business day.